Building a new house? Opening a shop? Setting up a tube well? At some point you’re going to need a meter, and that means dealing with MEPCO’s new connection process.
If you’ve tried searching for this online, you’ve probably noticed the information is scattered everywhere — one page tells you one fee, another gives you a different timeline, and half of them don’t even mention the actual portal you’re supposed to use. So let’s fix that. Below is everything you need to apply for a MEPCO new connection online, what it costs, how long it takes, and how to track it once you’ve submitted it — without the runaround.
What Counts as a MEPCO New Connection?
A new connection means a meter is being installed at a place that never had one before. That covers a few common situations:
- You’ve just built a house and need electricity for the first time
- You’re opening a new shop, office, or clinic
- You’re setting up a tube well or small farm operation
- You’re starting an industrial unit with a higher load requirement
If there’s already a working meter at the property and you just bought it or inherited it, that’s not a new connection — that’s a name transfer, and it follows a different (and usually faster) process.
MEPCO splits new connections into types based on what you’re using the electricity for:
- Domestic – residential homes
- Commercial – shops, offices, small businesses
- Industrial – factories and heavy-load setups
- Agricultural – tube wells, dairy farms, and similar uses
And separately, connections are also grouped by load size, which decides how long your application will actually take.
MEPCO New Connection Categories Explained
This is the part most people skip past, and it’s exactly where confusion starts. Your processing time depends entirely on which category your required load falls into.
| Category | Load Range | Approving Authority | Typical Processing Time |
| Category 1 | Up to 15 kW | SDO / Assistant Manager Operations | 30 days |
| Category 2 | 16 kW – 70 kW | Deputy Manager Operations | 44 days |
| Category 3 | 71 kW – 500 kW | Manager Operations | 73 days |
Most homes and small shops fall under Category 1, so if that’s you, expect roughly a month from application to meter installation — sometimes faster if your area office isn’t backlogged.
How to Apply for MEPCO New Connection Online
MEPCO new connection applications are submitted through Pakistan’s Electricity New Connection (ENC) portal, which is the official system used across all distribution companies, not just MEPCO. Here’s the actual step-by-step:
- Open the ENC portal. This is where every new connection application starts, regardless of which DISCO you fall under.
- Select “Apply” from the sidebar, then choose MEPCO as your company.
- Pick your connection category based on your required load (e.g., up to 15kW for domestic).
- Enter a neighbor’s reference number. This helps the system locate your feeder and area automatically.
- Fill in your personal and property details — name, CNIC, address, and contact number.
- Upload your required documents (see the list below). Keep each file under 300KB.
- Submit the form. You’ll immediately receive a Tracking ID — save this, you’ll need it for everything that comes next.
- Print your submitted application and keep a hard copy.
Once you’ve submitted online, you’re not fully done — MEPCO still requires you to send the physical documents to your nearest office for verification, which brings us to the next part.
Mepco New Connection Application Form & Required Documents
Whether you’re applying online or filling out the offline form, the documents required are largely the same. Here’s what to gather before you start:
- Attested copy of your CNIC
- Proof of ownership (registry, Fard, mutation/intiqal, or allotment letter for housing societies)
- No Objection Certificate (NOC) from the owner, if you’re a tenant
- Attested CNIC copies of two witnesses (required for three-phase connections; not needed for single-phase domestic/commercial)
- Power of attorney, if there’s more than one property owner
- Undertaking stating there’s no existing connection or unpaid arrears at the property
- Incorporation certificate and Board of Directors’ CNICs, for company applications
If you’d rather not deal with the digital form, you can download the official application form, fill it out by hand, and submit it directly at your nearest MEPCO subdivision office along with these same documents.
A quick tip that saves a lot of back-and-forth: incomplete or unattested documents are the single biggest reason applications get delayed. Get everything attested by a Notary Public, Oath Commissioner, or a Grade One Gazetted Officer before you submit.
MEPCO New Connection Fee & Charges 2026
This is usually the first question people actually want answered, so here it is plainly. The total cost has two components — a demand notice fee (service charges) and a security deposit — and both vary by location and connection type.
| Connection Type | Estimated Cost Range |
| Domestic (rural) | Rs. 7,000 – 10,000 |
| Domestic (urban) | Rs. 10,000 – 15,000 |
| Commercial / Three-Phase | Rs. 20,000 – 55,000+ |
For most domestic single-phase connections, the meter cost is already bundled into the demand notice fee, so there’s typically no separate charge for the meter itself. If your connection point is more than 40 meters from the nearest pole, expect an extra charge per meter for line extension.
These figures are estimates based on standard published rates — your exact demand notice amount will be confirmed once MEPCO completes the site inspection and cost estimation for your specific location.
MEPCO New Connection Demand Notice Fee – What Happens After You Apply
Once your application clears the initial review, here’s the general sequence:
- Site feasibility check – MEPCO staff confirm the connection is physically possible at your location (around 3 days)
- Cost estimation – the office calculates your demand notice amount (around 2 days)
- Demand notice issued – sent to you by hand or post (around 2 days)
- You pay the demand notice fee at the designated bank and submit the receipt to your MEPCO office
- Wiring test certificate – your internal wiring gets verified
- Meter installation – once everything’s confirmed, the meter physically goes in
If you ever need to print your demand notice again because you lost the copy, you can do that through the same ENC portal using your tracking ID.
MEPCO New Connection Tracking — Check Your Status Online
You don’t have to keep calling the office to know what’s going on with your application. There are three simple ways to check:
- Online portal: Go to the ENC portal, click the tracking option in the sidebar, select “New Connection” as your application type, choose MEPCO, and enter your Tracking ID.
- SMS: Send your reference number to the designated MEPCO SMS shortcode for an instant status update on your phone.
- Helpline: Call the MEPCO helpline if your application is taking noticeably longer than the standard timeline for your category.
Hold onto your Tracking ID from the moment you get it — it’s the only way to check your demand notice status, print your application, or follow up on a delay later.
Frequently Asked Questions
Can I apply for a MEPCO new connection without owning the property?
Yes, but you’ll need a No Objection Certificate from the property owner along with a copy of their CNIC. Without the NOC, the application won’t move forward.
How long does MEPCO new connection installation actually take?
For a standard domestic Category 1 connection, count on roughly 30 days from submission to meter installation, assuming your documents are complete and there’s no backlog at your local office. Category 2 and 3 connections take longer — up to 44 and 73 days respectively — because of additional load verification.
Do I still need to visit the MEPCO office if I applied online?
Yes. The online application starts the process, but you’re still required to submit physical copies of your documents to your nearest subdivision office for verification.
What if my application gets rejected?
Ask the office for the written rejection reason, fix whatever’s missing, and reapply. If you believe the rejection was incorrect, you can escalate the complaint to NEPRA.
I bought a house that already has a meter — is this still a new connection?
No, that’s a name change/transfer application, not a new connection, and it’s a separate (usually quicker) process.
Before You Apply, Know What You’re Walking Into
A MEPCO new connection isn’t instant, and it’s not meant to be — there’s a genuine site inspection, document verification, and physical installation involved. But knowing the categories, having your documents attested ahead of time, and tracking your application properly cuts out most of the frustration people run into.
Once your connection is active and your first bill arrives, you can check your MEPCO bill online instantly using your new reference number — no office visit needed.